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Privacy Policy

Last updated: 07/10/2026

 
Sims Carpentry and Joinery Limited (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, www.simscarpentry.com
 
Sims Carpentry and Joinery Limited is a carpentry and joinery business based in Cambridgeshire.
 
1. Information We Collect
We may collect the following information:

  • Your name

  • Email address

  • Telephone number

  • Postal Address

  • Details about your carpentry or joinery requirements

  • Information provided when you submit an enquiry or request a quotation

  • Any other information you voluntarily provide to us
     

We may also automatically collect limited technical information, such as:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage information

  • Pages visited and time spent on the website
     

This information may be collected through cookies or similar technologies.
 
2. How We Use Your Information
 
We may use your personal information to:
 

  • Respond to enquiries and quotation requests

  • Discuss, plan, and provide our carpentry and joinery services

  • Contact you about your project

  • Arrange appointments or site visits

  • Provide estimates, invoices, and other business communications

  • Improve our website and services

  • Keep appropriate business and legal records

  • Comply with legal and regulatory obligations

  • Protect our business against fraud or misuse
     

We will only use your information where we have a lawful basis to do so. This may include:
 

  • Where you have provided consent

  • Where it is necessary to perform a contract or take steps at your request before entering into a contract

  • Where we have a legitimate business interest

  • Where we are required to comply with a legal obligation
     

3. Enquiry and Contact Forms
 
If you contact us through our website, telephone, email, or an online enquiry form, we will use the information you provide to respond to your request and manage any resulting work.
Please do not submit sensitive personal information through our website unless it is necessary for your enquiry.
 
4. Cookies
 
Our website may use cookies. Cookies are small text files placed on your device to help the website function and to provide information about how visitors use it.
 
We may use:
 

  • Essential cookies, which are necessary for the website to operate

  • Analytics cookies, which help us understand website traffic and usage

  • Preference cookies, which remember choices you make
     

Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can change your browser settings to refuse or delete cookies, although some website features may not function properly as a result.
​
5. Sharing Your Information
 
We will not sell or rent your personal information.
 
We may share your information with trusted third parties where necessary, including:
 

  • Website hosting and maintenance providers

  • Email, telephone, or booking service providers

  • Accountants, insurers, or professional advisers

  • Subcontractors or suppliers involved in your project

  • IT, security, or software providers

  • Government bodies, regulators, courts, or law-enforcement authorities where legally required

Any third parties handling your information on our behalf are expected to keep it secure and use it only for the purposes for which it was provided.
6. How Long We Keep Your Information
 
We will retain your personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on:
 

  • The nature of our relationship with you

  • Whether you become a customer

  • Legal, accounting, insurance, or contractual requirements

  • The need to resolve disputes or enforce agreements

When your information is no longer required, we will securely delete or anonymise it.
 
8. Keeping Your Information Secure
 
We take reasonable technical and organisational measures to protect your personal information against:

  • Unauthorised access

  • Loss or misuse

  • Accidental destruction

  • Alteration or disclosure

However, no method of transmitting or storing information online can be guaranteed to be completely secure.
 
9. Your Data-Protection Rights
 
Depending on the applicable law, you may have the right to:
 

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete all available information we hold

    For any further information on anything held within this Privacy Policy please contact us on simscarpentry@yahoo.com

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